HOW CAN I BUY A VOLUME?
To buy a title from our catalog just go to the SHOP section of our website, click on the desired title and then on "Buy". The volume will be automatically added to your cart, from where you can proceed with the payment.
YOU MUST BE REGISTERED TO MAKE A PURCHASE?
Yes, to be able to make a purchase on our site you must be registered and fill in your details exactly. Registration can also be done at the check-out, before proceeding with the payment.
ATTENTION: please be careful when filling in your personal data e, particularly, the Fiscal Code which is mandatory for the issuance of the tax receipt.
WHAT IS REGISTRATION FOR?
Registration on our website is used to make purchases, free download digital files, stay up to date on our news and promotions, receive any discounts.
WHICH PAYMENT METHODS DO YOU ACCEPT?
You can pay via PayPal the Bonifica Banking.In case of payment by bank transfer, the order will not be shipped until the funds will be credited at our institution.
I CAN PAY BY CREDIT CARD?
Yes, but exclusively through Paypal. In virtual portfolio PayPal you can save your credit card, the ATM or prepaid, and decide which one to use each time to pay for your purchases. You just have to record them on the secure pages of your PayPal account and make purchases safely. Registration is free of charge on Paypal. For more information, Go to website www.paypal.com/it/
HOW YOU SHIP ORDERS?
Our orders are shipped with Express Courier (GLS or SDA).
Any other shipping methods might show up during checkout.
ATTENTION: if it is available and choose the shipment by Ordinary Mail, we remind you that the shipment will not be traceable and that delivery times may be long (even up to 2 weeks from the day of shipment). Our company is not responsible for delays or non-delivery by the Italian Post Office.
HOW MUCH ARE THE SHIPPING COSTS?
Shipping costs vary depending on the shipping method chosen. They may also vary based on the weight of your order. You can calculate the shipping costs directly from the order summary page during the checkout process. Shipping costs are free only if the amount of the order exceeds 50 € or if you have a special discount coupon.
**ATTENTION - SHIPPING WITH EXPRESS COURIER TO VENICE AND MINOR ISLANDS **: It may not be possible to deliver an order to an address in Venice or the smaller islands. In this case, the customer will be notified by telephone and can decide to receive their order at a stationary warehouse on the mainland or to modify / cancel their order..
SHIPMENTS ALSO MADE ABROAD?
Yes, but only to some countries. If it is not possible to ship to your country, contact us at: firstname.lastname@example.org
TO DOWNLOAD AN EBOOK I MUST BE REGISTERED?
Yes. The download process is the same purchasing.
HOW DO I DOWNLOAD A FREE EBOOK?
The process is the same for any purchase. You need to add the ebook to cart and proceed to check-out. You will be asked to register to the site and proceed with the purchase. THERE WILL BE REQUIRED PAYMENT OF ANY KIND. At the end of the process, click on "Download file" and download the ebook.
WHAT IT MEANS WHEN A TITLE IS "OUT OF STOCK"?
It means that the title is out of stock, out of print. The publisher could in any case have a few copies available in stock; in case of need, contact the editor using the form on the page or write directly to the volume: email@example.com